There's no need to call us.
Just fill in your account number and payment details
If you paid more than 10 days ago, please check that your payment has cleared from your account, then contact us.
If you're going to pay in the next 5 days, select the date when you intend to do it.
If you'd like an email receipt of this payment, enter your email address below.
Enter your email address, it will not be stored, used or shared for any marketing communication.
* Indicates a mandatory field
2 character followed by 8 numbers.
Oops, you've entered a number. The first two characters should be letters.
Hey, there are no account numbers that start with A
Oh, you've entered a letter.Only the first 2 should be letters, and the other 8 are numbers.
Whoa, it looks like you've entered 11 characters. The whole account number is only 10 characters long.
Sorry but you canít register an account for a mobile service by itself. But if you include your mobile service in a OneBill account, you will be able to register it.
Hey, you haven't entered a valid account number. It should have 10 characters, not
Oops, you've entered all the numbers, but you're missing the first two characters.
Hey, this is a bill reference. The account number has 2 characters followed by 8 numbers.
Help me with my account number
It will look like one of these examples
1 letter, 3 numbers and 2 characters
M001 01 AB
1 letter, 5 numbers and 2 characters
Oops, it should be only 6 characters long, but there are
Oops, the first character should be a letter, not a number.
Oops, only the first and last two characters are supposed to be letters.
Hey, the first character should be M, Q, I or S. There's no bill that starts with F
Oops, it should be only 8 characters long, but there are 9.
Hey, you're missing something at the end. It needs to be either 6 or 8 characters long.
Hey, you're missing 1 character. It should be 6 characters long.
Hey, you're missing x character(s). It should be 8 characters long.
Oops, it looks like this is the account number. The bill reference is the last 6 or 8 characters.
See our billing help articles, or chat online with one of our billing experts.