Find your account number
You can find your account number on your bill. It looks like AA12345678.
For security reasons, please enter your account number again.
2 character followed by 8 numbers.
Oops, you've entered a number. The first two characters should be letters.
Hey, there are no account numbers that start with A
Oh, you've entered a letter.Only the first 2 should be letters, and the other 8 are numbers.
Whoa, it looks like you've entered 11 characters. The whole account number is only 10 characters long.
Sorry but you can’t register an account for a mobile service by itself. But if you include your mobile service in a OneBill account, you will be able to register it.
Hey, you haven't entered a valid account number. It should have 10 characters, not
Oops, you've entered all the numbers, but you're missing the first two characters.
Hey, this is a bill reference. The account number has 2 characters followed by 8 numbers.
Help me with my account number
See our billing help articles, or chat online with one of our billing experts.