You have entered an incorrect account number.
If you are trying to pay a consumer account then make your payment here.
You can find your account number on your bill. It looks like AA12345678.
For security reasons, please enter your account number again.
Your account number will look like this
2 character followed by 8 numbers.
Oops, you've entered a number. The first two characters should be letters.
Hey, there are no account numbers that start with A
Oh, you've entered a letter.Only the first 2 should be letters, and the other 8 are numbers.
Whoa, it looks like you've entered 11 characters. The whole account number is only 10 characters long.
Sorry but you can’t register an account for a mobile service by itself. But if you include your mobile service in a OneBill account, you will be able to register it.
Hey, you haven't entered a valid account number. It should have 10 characters, not
Oops, you've entered all the numbers, but you're missing the first two characters.
Hey, this is a bill reference. The account number has 2 characters followed by 8 numbers.
Help me with my account number
Checkout our billing help & support pages