Skip to main page content

My Account


Register for My Account for online billing, faults, and order tracking.

It's easy and only takes a couple of minutes.


Manage your account on the go. Download the BT Business app.

  • Track an order
    This is part of a larger order

    Click on the button below to track the parent order


    This is part of a group order



    Track Order

    belongs to

    belongs to

    Group order


    Track group order
    Track a fault
    The Phone/Broadband/Fault Reference Number you have entered is invalid, please try again.
    Report a fault